What are sms credits?
Each sms has a cost associated with it. Since some providers charge more for a masked sms to be sent to their users, we charge on a credit basis instead of charging in rupees.
Validity for credits is 1 month. Unused credits cannot be rolled over to the next month.
2-way SMS? What's that and why is it better?
The usual SMS marketing providers you find nowadays provide 1-ways sms services. In those services, you'd have to upload a list of all your customers and then send out texts to them all. This could lead to spam issues in case certain users don't want to receive unsolicited sms and would reflect badly on your business. In textualy's 2-way SMS, your customers are able to choose themselves to subscribe to your custom tag and receive your coupons, and news and updates. This saves you the hassle of creating a list since your list grows as you market your keyword, and each of the subscriber is truly interested in receiving deals and updates instead of being forced to receive them.
What does "Masking with brand name" mean?
To provide you and your customers a totaly branded feel, each text is received by your customer with your business's tag name in the FROM field. This gives a sense of loyalty to your brand to your customers, and come on, kinda looks nice as well! ; )
Will you or other Textualy business users be texting my customers?
Short answer, NO! When a user subscribes to your tag, theyre added to your list only. Untill and unless they do not subscribe to other tags on the textualy system, they will receive texts only from your business! Textualy only texts users when for updates on new features or urgent notices if required.
We don't rely on in-house consumer-quality equipment for sending texts to your customers. The textualy system uses direct connectivity to telcos to ensure the best possible delivery of your texts in a timely manner! With the same hardware that your telcos use to power your mobile network powering Textualy, the reliability factor increases many times over!